Careers · Residential Services
Lead SUD Counselor (PM Shift)
Our Residential Program houses 31 residents and provides our clients with SUD counseling, peer support, therapy and other wrap-around services that support them in achieving sobriety. Our organization values a low resident-to-counselor ratio so you will carry a caseload of just 4-5 residents. In addition, you will help facilitate weekly processing groups, provide case management and connections to resources, help clients create relapse prevention plans, and assist them with stabilizing their lives.
Essential Functions
- Supervise SUD Counselors and residential support staff, directing daily operations, workflow, staffing, and group coverage.
- Ensure the residential environment meets health, safety, clinical, DMC-ODS, and organizational standards.
- Oversee residential staff duties, medication audits, room searches, transportation, and other daily program operations.
- Develop and manage weekly SUD staffing schedule, Med Call schedule, Residential Testing schedule, and Program Group Curriculum with support from Co-LEAD SUD Counselor and Program Manager. Find or provide coverage for staff “call out”, vacations or holiday leave.
- Provide addiction recovery counseling, case management, and SUD assessments for an assigned caseload of 2–3 residents; maintain current residential problem lists.
- Conduct weekly Treatment Team meetings and Leadership Groups to support resident progress, accountability, and recovery.
- Communicate with the multidisciplinary team in a timely, effective, and professional manner to support coordinated resident care and program integrity.
- Address and resolve resident and staff concerns, interpersonal conflicts, and behavioral issues; escalate safety or clinical concerns to the Program Manager as needed.
- Participate in on-call crisis management.
- Processing UA results. Reviewing results, reporting findings and processing for files. Maintaining UA supplies in house.
- Coordinate approved off-site activities, including at least one structured house activity per quarter, and manage resident outside meeting schedules and transportation with approved drivers.
- Review and approve weekly payroll for direct reports.
- Support county and state audits, inspections, and compliance reviews; ensure program practices and documentation meet applicable requirements.
- Train, coach, and mentor staff on policies, procedures, clinical practices, and program expectations; support onboarding of new SUD staff.
- Maintain client confidentiality and Protected Health Information (PHI) in compliance with HIPAA, applicable laws, and organizational policies.
- Attend required meetings and trainings and perform additional duties necessary to support program operations and agency goals.
- Model professional leadership, accountability, ethical conduct, and sound clinical judgment in all aspects of the role.
- Other duties as assigned by Program Manager/Program Director or necessary to support the program, office and/or the agency.
Minimum Qualifications
- 2 years experience supervising a team. Supervision of an SUD team strongly preferred.
- Currently maintaining active registration through CCAPP, CAADE, or CADTP with completion and certification within 5 years of hire
- Assure timely renewal of credentials
- Current CPR/First Aid Certification (or within 90 days of hire)
- ASAM Training (or within 10 days of hire)
- Cultural competency and understanding working in the social determinants of health impacting LGBTQI+ communities
- Strong verbal communication skills
- Ability to work independently and in a group setting
- Ability to handle multiple tasks and shifting priorities within a residential setting
- Ability to work productively in a fast-paced environment
- Excellent time management skills
- Ability to complete tasks in a timely manner according to program expectations
- Ability to meet deadlines with documentation according to state, county, and program expectations
- Ability to work flexible hours - days, nights, and weekends as needed for a residential setting
- Ability to be on call
- Valid driver’s license and reliable transportation
Preferred Qualifications
- Experience working with the LGBTQIA+ community
- 1 to 2 years’ experience serving clients in a human services setting
- Previous experience working in an SUD residential program setting
- Experience with SmartCare or other forms of electronic health records
- Experience with Optum – SUDPOH county forms used for AOD documentation
- Written and spoken bilingual fluency in Spanish and English
- Completion of SUD credentialing educational requirements
Environmental Factors and Conditions/Physical Requirements
- While primarily working indoors, counselors also work with clients outdoors
- Regularly lift 15 pounds and occasionally up to ~50 pounds
- Holiday, evening, and weekend work may be required
- Transporting residents to and from activities and or appointments
Benefits
Across the package, full-time staff receive an estimated $10,000+ in annual value above base pay.
- Company-paid health premiums — including acupuncture and chiropractic
- Company-paid dental and vision coverage
- 403(b) retirement plan with employer match up to 5%
- 15 paid holidays plus floating holidays
- Generous paid time off — sick and vacation
- Flexible Spending Accounts for health and dependent care
- Company-paid life/AD&D and long-term disability insurance
- Employee Assistance Program
Ready to apply?
Applications go through our HR portal. Reports to the Program Manager — we review every submission and follow up directly.